Conflict Resolution: The Third Side

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I am starting a series on a topic that impacts every relationship – conflict resolution.

In this TED Talk, William Ury shares from his experiences as a conflict mediator and presents his approach to resolving some of the most difficult conflicts in our world.

I may not fully agree when he says that Abraham represents hospitality, but I do agree that when we focus on those things that unite us rather than those things that divide us, conflict resolution becomes much more possible.

In the weeks ahead, I will explore the five conflict handling styles described by Ken Thomas and Ralph Kilmann, which are:

  • competitive – I must win this argument
  • avoiding – I’d rather not deal with this
  • accommodating – You can have it your way
  • collaborative – Let’s see if we can find a creative solution
  • compromising – Let’s meet in the middle
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